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Contact us

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Client area

Your Service
- Online transactions Online transactions
  
  Discover the Customer Service Area
  
  Paying your bill / Bill payment
  
  Water meters
  
  My account
  
  Smart metering
  
  Annual Declaration of Water Discharge
  
  Activate your customer service area
- About your billing About your billing
  
  Understanding your bill
  
  Complete Tariffs
  
  E-billing
- Customer services Customer services
  
  Contact us
  
  Multimedia alerts
  
  Report an issue or a possible fraud
  
  Claims
  
  Prior appointment
  
  SVisual
  
  Service during the Covid-19 pandemic
  
  Map of Construction Work and Incidents
  
  Inside leak check
- Service commitment Service commitment
  
  Charter of Commitments
  
  Customer Counsel
  
  Service regulations
Your Water
- Our role in the urban cycle Our role in the urban cycle
  
  Groundwater
  
  Drinking water treatment
  
  Transportation
  
  Distribution
  
  Consumption
  
  Sewer system
  
  Wastewater treatment
  
  Water reuse
  
  Returning water to the environment
- Quality Quality
  
  Tap water, quality water
  
  Water quality control
  
  The consumer's tap
- Water care Water care
  
  Water-saving tips
  
  Community tanks
  
  Indoor community installations
  
  Sewer system discharges
Other services
- Urban irrigation network
  
  Maintenance of local fountains
About us
- About us About us
  
  Presentation
  
  Key figures
  
  Construction and projects
- Mission and values
  
  Management systems and certificates
  
  Work with us
- Contractor profile Contractor profile
  
  Public sector contracting platform
  
  Current tenders
Our Commitment
- Sustainable management Sustainable management
  
  Our commitments to sustainable development
  
  Sustainable development report
  
  Innovation
  
  Biodiversidad
- Social involvement Social involvement
  
  Educational programmes
  
  Local initiatives
- Aquae Foundation
Communication
- News
  
  Publications
  
  Social media

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