All the procedures
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Online paymentPay online quickly and safely
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Type of billChoose between paper or email billing statements
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Your billsView your billing history
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Bills dueCreate a new document to pay your bill
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Download billsDownload all your bills in one go
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Bill duplicateGet a duplicate of your bill
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Submit your readingSubmit your last meter reading
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Track your consumptionView your water consumption history
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Your applicationsTrack all your applications and check their status
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Supply connectionI don't have water and need to contract a connection
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Service line requestI'm not connected to the mains supply
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Supply cancellationDisconnect your water supply
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Your contractsView all your contracts and update your information
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Authorized personsView who can access your contract and add authorized persons
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Your mailing informationCheck/Update your mailing information
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Change holderI have water but want to change the contract holder
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Your bank detailsUpdate the bank account linked to your contract
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Digital noticesEnable or disable digital notices for your contracts
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Your personal informationEdit your email or phone number
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Make an enquiryAny doubts? Get in touch and we'll help you
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Report an issueReport a faulty meter or other issue
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Report a possible fraudLet us know if you may have detected a fraud
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Request your personal informationRequest a copy of the personal information we have about you
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Attach documentsUpload the required documents to process your application
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Submit a claim or complaintDescribe your claim or complaint and we will answer you as soon as possible
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Virtual Office IncidentHaving an issue with the virtual office? You can report it from here.
How can we help?
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Your applicationsTrack all your applications and check their status
-
Supply connectionI don't have water and need to contract a connection
-
Service line requestI'm not connected to the mains supply
-
Supply cancellationDisconnect your water supply
-
Your contractsView all your contracts and update your information
-
Authorized personsView who can access your contract and add authorized persons
-
Your mailing informationCheck/Update your mailing information
-
Make an enquiryAny doubts? Get in touch and we'll help you
-
Report an issueReport a faulty meter or other issue
-
Report a possible fraudLet us know if you may have detected a fraud
-
Request your personal informationRequest a copy of the personal information we have about you
-
Attach documentsUpload the required documents to process your application
-
Submit a claim or complaintDescribe your claim or complaint and we will answer you as soon as possible
-
Virtual Office IncidentHaving an issue with the virtual office? You can report it from here.