- Print |
Aguas de Murcia in figures
Our main mission is efficient management of the complete water cycle, in harmony with the environment, and improving quality of life for residents in Murcia in line with our strategic actions.
We have established an innovative, social and sustainable digital management model.
Three-pillar strategy
Below we present the main milestones Aguas de Murcia achieved in this field in 2022:
We supply
462,979
inhab.
Districts supplied
28
Districts
Surrounding towns
55
Surrounding towns and suburbs
Nº of registeres customers
196,131
customers
Consumption
112
litre/inhab./day
Wastewater treatment plants
16
units
Drinking water network
2,243
km
Sewer network
1,632
km
Analyses
222,000
per year
OBJETIVES 2023
It is important to know what they are..
- 3.5 % increase in the percentage of digital users
- Improvement in the degree of customer satisfaction (NPS greater than 45%)
- Compliance with Plan to Change Meters more than 12 years old
- Implementation of a Management System for a company committed to the elderly
- Promotion of Digital Invoice reaching 45% of contracts
- Promotion of dialogue with community groups
- Calculation of Carbon Footprint and execution of Reduction Plan
- Awareness Raising and Training for all staff
- Installation of new pumps that improve energy efficiency
- Installation of photovoltaic panels in various facilities
- Increase in production of renewable energy
- Increase in cogeneration energy
- Increase in production of biogas throught management of non-hazardous waste
- Renewal of the vehicle fleet. Purchase of more sustainable vehicles
- 3 % reduction of energy consumption compared to 2022