Welcome to the new Customer Service Area, where you'll be able to carry out any number of tasks and have your account status right at your fingertips. Registering with the Customer Service Area is very simple. Just make sure to have a bill on hand and follow these steps: 1. Click on 'Sign in'. 2. Select the type of registration: private user registration, company user registration, administrator user registration 3. You will be ask to provide a number of details, which you'll find on your bill. Fill them in and click on 'Continue'. 4. Enter a username, email address and check the box to enable online bill. Then read and accept the Privacy Policy. 5. An email will be sent to your inbox (check the spam folder if it's not there). Open it and click on the link to activate your username. 6. Create a login password and click on 'Continue'. You can now access the Customer Service Area! Doing things online is a snap!

In order to request a document so you can pay any pending bills, you must first access your account in the Customer Service Area and select 'Manage your account' from the menu. Once you have accessed the corresponding section, you will be able to view all the options available to you, grouped by category. You will find the one you are looking for, 'Payment documents', under 'Bills and payments’. Select this option and then the account for which bills are pending payment and click on 'continue’. In the following step, select all the bills you wish to pay and click on 'Create bills due document’. A message to confirm the action will appear, which will allow you to cancel the operation or to continue by clicking on 'Create document’. Finally, click on 'Bills due' to generate the document in PDF format. You can save this on your computer so it will be available to print whenever necessary. Doing things online is a snap!

Downloading your bills is a snap if you have registered in the website's Customer Service Area. First, access your account and go to ‘All transactions' in the main menu. Then go to 'Massive bills download'. Click on 'Request download' and fill in any mandatory fields: give your downloaded file a name and indicate the billing period. You can also choose how bills are selected, by identity document or account number. Once this is done, mark the bills you want to download one by one and click on 'Continue'. Check that the bills selected are the ones you want. You can download the list in Excel format by clicking on 'Download list'. To download the bills in PDF format, click on 'Confirm' to process your request. You will receive an email when the files have been downloaded correctly. If you don't see the email in your inbox, check the spam folder. Your bills will be waiting for you in ‘Downloads requested' and you can download and save the PDFs to your computer whenever you like. Doing things online is a snap!

You can pay your bills online without having to register in the Customer Service Area. It's very easy, you just need to have the bill you want to pay and follow these steps: 1. Go to "Your service" in the main menu and select "Paying your bill/Bill payment". 2. In the lower half of the screen you'll see where to access the bank. You don't need to be a client of the bank to be able to pay. 3. Select "Pay now with CPR code" and fill in the required details, which you'll find at the bottom of your bill, namely the CPR code, the issuer, reference and identification numbers, and the amount. 4. Enter the information in the required fields. Make sure to omit any hyphens and enter the exact amount. 5. Once this is done, all that's left is to enter your bank card information. To finalize, click on "Accept". ------------------------------------------------------------------------------ Procedure 2: You can also pay your bills as a Customer Service Area user. 1. Access your account and click on "My bills". 2. Any pending bills will appear at the bottom of the screen. 3. Click on "View online bill", then "Actions", and download the bill in PDF format. You will need this later on. 4. Go back to "My bills". Click on "Online payment" and access the bank. 5. Select the option "Pay now with barcode". 6. You'll find the barcode at the bottom of the bill you downloaded, and, below, the number that you need to copy and enter in the required field. 7. Enter your user email and click on "Start payment". Now just enter your bank card details, click on "Accept", and you're done! Doing things online is a snap!